No! MarketMarks.com is NOT an online shopping mall. We do
not limit you to review, or purchase from, any specific online store or
website. You can review, rate, or post comments regarding ANY shopping
experience you have had on the web for ANY company that does business
on the web!
Does a business' rating change if they join?
No! The ratings you provide of an online business do not
change once that business becomes a member of the MarketMarks.com community.
What does change, however, is that those businesses with a membership will
now have an opportunity to respond, via our website, directly to your comments,
concerns, and positive feedback.
What does it cost me, the online consumer, to join?
MarketMarks.com values you, your comments, and your participation
in our online community and our services are COMPLETELY FREE for the online
consumer!
What do you do with my personal information that I provide
in your registration form?
MarketMarks.com
values you, and your input, and we continually strive to maintain the
highest possible standards to protect the privacy of our friends and visitors!
The MarketMarks.com registration form requires users to provide specific
contact information (like your name, address, phone number, and e-mail
address), basic demographic information (like your zip code, age, and
gender), and a password. But what do we do with that information you provide?
We may periodically use your contact information to get in touch with
you when necessary, however, MarketMarks.com promises to never sell, rent,
trade, or share your contact information with anyone without your expressed
consent, period.
MarketMarks.com does, however, reserve the right to utilize and share
your basic demographic information (like your zip code, age, and gender)
with the business members of our community in order to assist them in
the improvement of their websites, services, and marketing strategies
in an effort to better serve you. MarketMarks.com may also use this demographic
information, as we see fit, to promote our website in order to continue
to grow and expand our online community and services. For many promotions
we use a "user-choice" process meaning it's your choice to participate
or receive information from us or our business affiliates. If your choice
is to not participate at that time, no promotional information will be
sent to you. If you change your mind, you can change your choice, and
participate in future promotional offers and services!
How do I find information regarding a particular online
business on your site?
It's really quite simple to get started finding the information you want
using MarketMarks.com! Start on any page of our website that has the "Start
your search here" box (usually located near the top of the page)
and enter the name of the company or its web address. If the company is
found, the ratings and reviews will pop up right away! If no ratings or
comments have been posted please feel free to "Leave Your Mark"
with your own comments and feedback!
What's the deal with these "Review Rewards"?
MarketMarks.com appreciates the input and participation of
visitors to our online community and the "Review Rewards" we offer
from time to time allow us an opportunity to say "Thank-you" to
those who write and post their reviews and comments! These "rewards"
are also offered to stimulate the input of future reviews and participation
of our online consumers. And hey, when it comes right down to it, everybody
likes to win a free prize once in awhile!
Do you view every review that is written?
Due to the size and number of visitors to the MarketMarks.com
online community it is nearly impossible to view every review that is posted.
However, if a visitor to our community finds a review to be offensive they
can simply check the box that accompanies all reviews and that review will
be flagged and sent back to the MarketMarks.com staff for evaluation. MarketMarks.com
reserves the right to edit and/or delete any review that does not conform
to the accepted community standards.
Can I rate an online business without having to write
a review?
Sure, if you don't want to write a review you can simply
rate any online company with our quick and easy to use number rating system.
We ask you to rate five different areas of a business' performance on a
scale of 1(lowest) to 5(highest). However, keep in mind that number ratings
are not eligible for our Review Rewards.
What's up with this "Leave Your Mark" toolbar accessory?
This is the coolest thing ever since sliced bread! The neatest
accessory that you can add to your toolbar! And better yet – it's completely
free! The "Leave Your Mark" toolbar accessory allows online shoppers the
opportunity to rate any website they are currently shopping, without leaving,
simply by clicking on "Leave Your Mark"! Once you've clicked on it a small
pop-up window will appear with four specific areas to rate of that business'
performance on a scale of 1(lowest) to 5 (highest). The entire process usually
takes less then 10 seconds to complete and if you have more to say, good
or bad, you can choose to write and post a written review later expressing
exactly how you feel about any online company!
How do I add the "Leave Your Mark" accessory to my toolbar?
It's really quite simple! Users of Internet Explorer and
Netscape Navigator just need to click on the blue "Leave Your Mark" link
and then drag and drop it in the "links" section of your toolbar! That's
it! Once you have that completed you can quickly and easily rate any website
you are visiting by clicking the new "Leave Your Mark!" link you have added!
America Online users need to RIGHT CLICK on the blue "Leave Your Mark"
link and then click on "Add to Favorites" in the window that appears.
This will add the "Leave Your Mark" accessory to your AOL Favorite Places
(located on your toolbar) allowing you to quickly and easily rate any
website you are visiting by simply clicking the "Leave Your Mark!" choice!
How long should my written review be?
Your written review of an online business can be as long,
or short, as you choose! There are a few guidelines that may apply to be
eligible for our Review Rewards and remember that your written review must
conform to the accepted community standards of MarketMarks.com.
What are the MarketMarks.com community standards for
written reviews?
Community standards are the respectful guidelines you must
follow when you compose a written review of any online shopping experience
– good or bad. We trust that the friends of MarketMarks.com will be courteous
and aware of the fact that internet users of all ages and all backgrounds
are able to view any written review that has been posted. We require our
friends who are writing reviews to use good judgment and common sense when
they are expressing how they feel about their online shopping experiences.
So how do you know if your review is written in a respectful way or not?
Quite simply, if our moms can read your comments without being shocked
and embarrassed odds are you've done okay! And remember, MarketMarks.com
reserves the right to edit and/or delete any review that does not conform
to the "mom approved" accepted community standards.
Will you post my written review?
Yes, we post your written reviews! We think consumers can
learn from, and benefit by, the experiences of other online shoppers! If
you've had a great online shopping experience Leave Your Mark by writing
a short note to let your other internet friends know! And if that experience
has been not so great... well, that's important to know too!
How many times can I rate a business?
Currently, to avoid SPAM ratings of websites, you can rate
any online business just once with a written review and just once with our
number rating review. If either of your reviews change at a later date you
can return to your original comments, or number rating, and update the information
you previously provided. Once you have updated a previously posted review
or number rating it can no longer be changed or modified.
How does the Refer-A-Friend program work?
As a registered MarketMarks.com user you can be eligible
for prizes simply by referring new visitors to our website. All you need
to do is enter your friend's name and e-mail address in the Refer-A-Friend
form and we'll send them a brief message saying you thought they'd enjoy
visiting our site. You can only be eligible for prizes by referring people
who are not registered with MarketMarks.com and have not written a letter
at our site.
Why should my business join MarketMarks.com?
There are several reasons to become a business member of
the Marketmarks.com community. Set your business apart from your competition!
Drive new customers to your website! Receive and respond to comments left
about your website, customer service, and business! Gather valuable demographic
customer data! Gain access to premiere partners program! Be included in
our search engine with searchable keywords! And most importantly –
show that you take care of your customers!
What is the length of a business membership?
Business memberships normally last for just one year and
need to be renewed annually to continue receiving the benefits of MarketMarks.com.
However, there are times when we may offer special membership packages,
for example, two years for the price of one, and those memberships will
need to be renewed upon their expiration.
What is the cost of a business membership?
A basic MarketMarks.com business membership is only $300/£200
for the first year and $100/£60 for each year renewed thereafter. Additional
services, such as our "Special Offers" program ($15/£10 a month after the
free 30 day trial period expires), can be added to your business membership
for a small additional fee. MarketMarks.com accepts checks, money orders,
Visa and Mastercard as accepted forms of payment.
What types of payments are accepted for business memberships?
MarketMarks.com accepts checks, money orders, Visa and Mastercard
for business memberships. Credit card memberships can be processed online
through our secure server and businesses that wish to pay by check or money
order will be invoiced.
Can my business membership be canceled?
Yes, you can cancel your business membership at any time
by simply notifying us via phone or email. However, if you cancel within
the first 12 months of your membership, MarketMarks.com will retain
75% of the membership fee for clerical, business, and maintenance
expenses already incurred. The remaining amount will be pro-rated and a
refund will be issued for any remaining unused portion of that amount. MarketMarks.com
will also gladly pro-rate and refund any unused portion of your renewal
fee if you cancel your membership after your first 12 months. Refunds are
normally issued in 90 days after cancellation notice has been received.
I still have a question that is not answered in your
FAQs, how do I find an answer for it?
If you let us know what your question is we will do our best to answer
it directly! You can contact us one of three ways: you can email us with
the question:
MarketMarks.com
values you, and your input, and we continually strive to maintain the
highest possible standards to protect the privacy of our friends and visitors!
The MarketMarks.com registration form requires users to provide specific
contact information (like your name, address, phone number, and e-mail
address), basic demographic information (like your zip code, age, and
gender), and a password. But what do we do with that information you provide?
We may periodically use your contact information to get in touch with
you when necessary, however, MarketMarks.com promises to never sell, rent,
trade, or share your contact information with anyone without your expressed
consent, period. 
